How we are managing Coronavirus


We hope to be available most weekdays between approximately 10.00am and 4.00pm to take orders and offer telephone advice.


  1. The best way is to email us at any time:
  2. Otherwise telephone on our usual number: 020 7224 5959

In either case, please confirm your current telephone number and email address so that we can contact you to confirm your order and give you a progress report.


We are happy to offer telephone advice during our new opening hours.  In the event that I am unavailable, my colleague Sylwia Warszawska FBDO CL is fully qualified to advise you.


In the event of a serious emergency – painful eye, infection, loss of vision etc – it may be best to consult immediately the 24 hours casualty departments at either Moorfields (City Road 020 7253 3411) or the Western Eye Hospital (Marylebone Road 020 3312 6666).

Please consult our emergency page for further details.



Andrew Gasson